Privacy Policy

1.Your Privacy Matters

At iCherish Home Care, your trust is our priority. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard it. We understand how important privacy is especially when it comes to your personal or healthcare-related data and we take this responsibility seriously. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your peace of mind whenever you interact with our website or services.

As a home care provider, we believe privacy is more than a policy it’s a reflection of our values. Whether you're visiting our website to learn about our services, reach out for a loved one, or simply stay informed, you can trust that any information you share with us is treated with care, discretion, and respect.

2. Information We Collect

We may collect the following types of personal information when you:

Fill out a contact form or inquiry
Subscribe to updates or newsletters
Request information about our caregiving services
Engage with us via email or phone

This information may include:

Full name
Email address
Phone number
Address (if applicable)
The nature of your inquiry or service interest

We only collect the information that is relevant to providing quality care and support.

3. How We Use Your Information

We use your information to:

Respond to your questions or requests efficiently
Personalize your experience with iCherish Home Care
Schedule consultations or care services
Send occasional updates, offers, or important service announcements
Maintain records for internal use and improve our services

Your personal data is never shared, sold, or disclosed for marketing purposes to third parties.

4. Protection of Your Information

We value your privacy and take all reasonable steps to keep your personal information safe and secure. Our safeguards include:

Secure servers and encrypted data storage
Access restrictions within our company
Regular monitoring and updates to our data protection practices

Although no method of data transmission online is 100% secure, we are committed to using industry best practices to protect your information.

5. Your Rights & Choices

You have the right to:

Access the personal information we hold about you
Request corrections to inaccurate information
Request deletion of your information (subject to legal obligations)
Opt out of receiving updates or promotional messages

To exercise any of these rights, simply contact us using the details below.

6. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your information, we’re here to help. You can reach out to us directly through our Contact page, by phone, or by email. We are committed to resolving any issues promptly and respectfully.

Please know that your trust is important to us, and we will always do our best to ensure your information is treated with the highest standard of care.